Cary David Richards
6102 N. 9th St. Suite 700
Tacoma, wa 98406
For physical, digital and subscription products,
Improved Mind Publications will, at its discretion, allow for the return or replacement of any defective product within 60 days from the date of purchase for any product delivered by postal and express delivery services to a business or home address. After 60 days all sales are final.
Downloadable and digital products may be refunded or substituted within 60 days at customers request. After 60 days all sales are final.
For recurring billing products, refunds are prorated on any unused portion of the term of the subscription. In other words, if you paid for 90 days of access and used 60 days you will receive a refund for 30 days of unused access. If you pay monthly (every 30 days) and cancel after 20 days, you will be refunded for 10 days of unused access.
Customers may cancel their recurring subscriptions at any time by logging into their Payment Control Panel or PayPal account.
You can write, call or email using the contact information above for customer service assistance, requests and questions.